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Terms and Conditions

JANNOEL FLORIST TERMS AND CONDITION

For Jannoel Florist to process your order, we require information such as your full name, email, address, contact number, billing address, delivery address and payment details.

Orders will not be dispatched until payment in full has been received and Jannoel Florist is satisfied with the integrity of the order.

Please note, if you do not receive an email confirmation please contact Jannoel florist by phoning (02) 60242622

To avoid delays with processing your order please ensure credit card details are correct.

It is your obligation to enter the correct delivery address details at the time of ordering, if the delivery details you have given are incorrect Jannoel will not refund should you wish to resend the flowers again this will be at the expense of the client.

Normal delivery hours for Jannoel Florist are between 9am-5pm monday to fridays and 9:30am-12:00pm Saturdays.

Jannoel cannot gurantee specific times, however every effort will be made to meet your requirements.

We will always attempt to be as accurate as possible with our product descriptions and pricing.

Flowers/plants are seasonal and subject to avaliablity on the day of delivery.

Containers are subject to availablity and may be substituted.

Hamper items are subject to availability on the day of delivery.

CANCELLATION OF ORDERS

Should you need to cancel your order the full money value will be refunded to your account only if 24hrs notice has been given, a $15 admin fee will be charged for orders without 24hrs notice.

Jannoel cannot cancel orders that are already made up and on board with a courier for delivery. The above terms and conditions govern the use of jannoelflorsit.com.au (the website) and the purchase of any goods from it. The website is owned and operated be D&E DIXON PTY LTD ta Jannoel florist ABN 87 156 558 646

Please note that by accessing, using or browsing the website you agree to its terms, conditions, disclaimers and limitations of liability (terms and conditions)

Jannoel reserves the right to update such terms and conditions at any time without notice to you. By using the website you acknowledge that you have understood these terms and conditions.

VALENTINES DAY AND MOTHERS DAY

Are the busiest day on our floral calendar and as such the below terms apply

No specific delivery times will be guaranteed

Business address deliveries will be received by 5pm

Any special flower or plant request will not be guaranteed