Terms and Privacy Policies


For Jannoel Florist to process your order, we require information such as your full name, email, address, contact number, billing address, delivery address and payment details.

Orders will not be dispatched until payment in full has been received and Jannoel Florist is satisfied with the integrity of the order.

Please note, if you do not receive an email confirmation please contact Jannoel florist by phoning (02) 60242622

To avoid delays with processing your order please ensure credit card details are correct.

It is your obligation to enter the correct delivery address details at the time of ordering, if the delivery details you have given are incorrect Jannoel can not refund, should you wish to resend the flowers again this will be at the expense of the client.

Normal delivery hours for Jannoel Florist are between 9am-5pm Monday to Friday and 9:00am-12:00pm Saturdays.

Jannoel cannot guarantee specific times, however every effort will be made to meet your requirements.

We will always attempt to be as accurate as possible with our product descriptions and pricing.

Flowers/plants are seasonal and subject to availability on the day of delivery.

Containers are subject to availability and may be substituted.

Hamper items are subject to availability on the day of delivery.


Should you need to cancel your order the full money value will be refunded to your account only if 24hrs notice has been given, a $15 admin fee will be charged for orders without 24hrs notice.

Jannoel cannot cancel orders that are already made up and on board with a courier for delivery.

The above terms and conditions govern the use of jannoelflorsit.com.au (the website) and the purchase of any goods from it. The website is owned and operated be HOGANCOR PTY LTD as Jannoel Florist ABN 95 640 594 805

Please note that by accessing, using or browsing the website you agree to its terms, conditions, disclaimers and limitations of liability (terms and conditions)

Jannoel reserves the right to update such terms and conditions at any time without notice to you. By using the website you acknowledge that you have understood these terms and conditions.



Are the busiest day on our floral calendar and as such the below terms apply

No specific delivery times will be guaranteed

Business address deliveries will be received by 5pm

Any special flower or plant request will not be guaranteed


Who we are

Our website address is: https://www.jannoelflorist.com.au.

Jannoel florist is committed to providing its clients with an internet experience that respects their personal privacy concerns.

Jannoel Florist does not do participate in spamming.

Jannoel Florist will provide the means for you to manage and control the information you have provided to us.

Any personal information we collect is primarily intended to offer better customer service and to improve communication. Jannoel florist collects personal data for the purpose of providing a service to  the client. We do not sell or use you personal date for spamming.


On our website you may be able to save your name, email address and website in browser cookies. These are for your convenience so that you do not have to fill in your details again when you use the website again. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, the website will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Some additional cookies may be saved in your browser. These cookies includes no personal data and simply indicates the page ID of the article you used. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit this information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.